We know that every student’s circumstances are different, so we aim to offer as much flexibility as possible. Rooms can be secured with just one small payment (typically one week's worth of rent or £500), and you can choose to spread your rental payments over 3 or 10 months.

If you ever have questions about your payments or need support please log in to your portal and send us a message.

Payment schedules are generated at the time of booking online and there are typically options to chose from.

urbanest offer several easy ways to pay your rent and other accrued charges. As we operate in the UK, all payments are processed in GBP (£).
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We can accept the following payment options:

If you’re paying from an international bank, please ensure payments are sent in GBP and any transfer fees are covered on your side.

For security, our bank details are provided only via the invoice which is generated automatically and sent to the tenant.

We’re not able to accept PayPal or Apple Pay.

Once you receive confirmation of your payment, please send a screenshot of your receipt or bank remittance via your portal so our team can update your records.

Sending your receipt helps our team match your payment quickly, especially for bank transfers.

If you need to speak with our Customer Accounts Team simply log on to your portal and send us a message: