Our customer support team is here to help Monday to Friday, 09:00 – 17:30. Please feel free to reach out if you need any additional support.
Our contact information can be found on our website here.
If you are looking for additional support outside of urbanest or simply just need to talk to someone then please contact Samaritans. You can access their support page here or call 116 123. You can also find further resources and guidance through the NHS mental health services.